Sources checked on · Published by AirConcierge
A co-host is a person you add to your Airbnb listing with the permissions you choose; in France you can find one on the Co-Host Network, which only admits well-rated hosts. A concierge is a company that manages the property under a contract and can work beyond Airbnb. Either way you remain responsible for your co-hosts on Airbnb, and anyone who lets or manages property for others falls under the rules for real estate professionals.[1, 2, 3]
Airbnb now runs a Co-Host Network in France to find local help. Is it the same as a concierge company? Not quite: here is what Airbnb says about its co-hosts, and what changes with a concierge company.
| Criterion | Airbnb co-host | Concierge service |
|---|---|---|
| What it is | A person added to your Airbnb listing (up to 10 co-hosts per listing), with full access, calendar and messaging access, or calendar access only[2, 4] | A service company that runs the property under a contract signed with you |
| Where to find one | Someone you know, or Airbnb’s Co-Host Network, available in France[1] | Directories such as AirConcierge, local search, referrals |
| Vetting | To join the Network: 10 stays (or 3 stays totalling 100 nights) in 12 months, average rating of 4.8 or more, cancellation rate under 3%, verified identity[5] | No vetting by Airbnb: check reviews, insurance and, if it lets or manages the property for you, its professional card[3] |
| Profile | Under the co-host’s personal name, not a business name[5] | A company, with a contract and invoices |
| Scope | Permissions only set access to the Airbnb listing; everything else (cleaning, keys) is agreed between you[2] | Set by the contract, including platforms other than Airbnb |
| Pay | A share of income agreed between you; only the listing owner can set up or edit the co-host’s payouts[2, 6] | Commission or flat fee set in the contract |
| Liability | The listing owner is responsible for their co-hosts[2] | Set in the contract: ask for the liability insurance certificate |
| Regulation | Airbnb reminds Network co-hosts that holding the permits or licences they need is their responsibility[1] | Seasonal letting and managing property for others are listed among real estate agent activities, which require a professional card[3] |
Numbers refer to the sources at the bottom of the page. “Not verified”: the sources we checked do not answer this question.
Yes. Airbnb says the Co-Host Network is available in countries including France, Germany, Spain, Italy and the United Kingdom.[1]
Not necessarily. Airbnb says the ratings shown may not represent the co-host’s services, since they are not specific to the co-host’s own tasks and a listing may have several co-hosts. Ask for specific references.[7]
No. Only the listing owner can set up or edit a co-host’s payouts, and co-hosts cannot view or change the owner’s payout method or taxpayer information.[2]
It depends on what they do. Service Public lists seasonal letting (card marked T) and property management (marked G) among real estate agent activities, which require a card issued by the chamber of commerce (CCI). Services such as cleaning or welcoming guests are not on that list. If in doubt, ask to see the card and which activity it covers.[3, 8]
Services, areas covered and reviews, then ask several professionals for a quote.
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