Sources checked on · Published by AirConcierge
An agency or property manager holding the professional card (marked G for property management) acts under a written mandate, can hold funds for you and must have a financial guarantee and professional liability insurance. Services alone (cleaning, welcoming guests, linen) are not among the activities that require the card; letting or managing the property for you is. Check the card before you sign.[1, 2]
Many concierge services present themselves as holiday rental “managers”. Managing property for others is a regulated profession in France (the Hoguet law). Here is what that implies, according to the official Service Public guidance.
| Criterion | Service concierge | Agency or property manager (G card) |
|---|---|---|
| Professional card | Required only if it carries out a real estate activity for you (seasonal letting, management); services alone are not on the list[1, 2] | Mandatory, issued by the CCI, valid 3 years, marked with the activity (G management, T transactions)[1, 2] |
| Contract | Service contract | Written mandate[1] |
| Rental money | On Airbnb, payouts go to the listing owner, who alone sets a co-host’s payouts[3] | Can hold funds for you; a financial guarantee is mandatory for property management: at least €30,000 in the first 2 years, then €110,000[1] |
| Insurance | Depends on the contract: ask for the certificate | Professional liability insurance mandatory[1] |
| Without a card when one is required | Criminal offence: 6 months in prison and a €7,500 fine[1] | Same penalty if it practises without a card or no longer meets its conditions[1] |
| Rental types | Short-term rental (furnished tourist rental) | Seasonal letting, and also unfurnished or furnished leases (furnished lease, bail mobilité)[1] |
| Cleaning, check-in, linen | The core of the contract | As set out in the mandate |
Numbers refer to the sources at the bottom of the page. “Not verified”: the sources we checked do not answer this question.
If it manages or lets your property for you, yes: Service Public lists property management (marked G) and seasonal letting (marked T) among the activities that require a professional card. If it only provides services (cleaning, welcoming guests, linen), those activities are not on the list.[1, 2]
Ask for the card number, the CCI that issued it and its date (it is valid 3 years), the activity it covers (G for management), the financial guarantee certificate and the professional liability insurance certificate.[1, 2]
It is a commitment by an insurer, a bank or the Caisse des dépôts that client funds are secured and repaid if the agency fails. It is mandatory for property management: at least €30,000 in the first 2 years of activity, then €110,000.[1]
Compare listed concierge services and ask each one what it handles and under which contract.
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